Two of my interactions with a waiter at first seemed contradictory, but in the end showed me he doesn’t hold his reactions back and might even have a fantastic sense of humor.
On one of the first days, a group of us sat down for some coffee. The waiter approached us to take our order and without hesitation, I could tell he knew we were Americans.
Jack started with, “un café?” I ordered a cappuccino followed by a shy “per favore.” As the waiter walked away he muttered “your welcome.” Once we paid the bill, the waiter walked away asking for a tip. I immediately put this experience under a category of “Europeans hating Americans.”
Almost a week later, I went back to the café with my multi media team and our interpreter, Serena. I leaned over to Serena and whispered, “ I had a rude experience with this guy.” She laughed and said, “Well he’s a nice guy.” Now I felt uneasy, as if I went too far with my assumption.
He came to take our order and as I stumbled over my words, I noticed a small smirk followed by a cover up in the form of a serious face. Then he looked down and gave me a genuine smile. My attitude towards the situation improved at this point.
Finally when I was on my way back from the restroom, I saw him once again. He smiled, breathed in, and looked at the ground. My attitude had changed and so had my mistrust of first impressions.




Don’t you love it when first impressions are wrong! More than anything it seems we learn to reflect on the first impressions we communicate to others.